Airport Transfers

Airport Shuttle - Pickup and Drop-off

Corporate Transfers

Can Be Easily Arranged

Business Meetings

You Will Arrive On Time

FAQ

We can answer any questions about our Airport Limousine Service that are not covered below. Give us a call at 1-800-272-1762. If you are a business traveler visiting Michigan for the first time and need advice on the best time to arrange transportation to Detroit airport for a specific flight, we are happy to help. Our professional drivers understand how local traffic affects travel times. We will always ensure you catch your flight, but feel free to call us for confirmation.

  • What is Detroit limo service doing to help chauffeurs and guests stay safe?

    All chauffeurs have been advised to get vaccinated and they have also changed several parts of the typical ride experience. For example, chauffeurs thoroughly disinfect vehicles between rides, and now wear masks. They greet guests with a slight bow instead of a handshake. Chauffeurs provide guests a mask in case guests do not have one, and they offer hand sanitizer. They also removed newspapers and magazines from seatbacks.


    We also ask all guests who are showing any symptoms or have tested positive to not book a Blacklane ride until you receive a doctor’s permission to travel.

  • What happens if a chauffeur or employee is directly affected or tests positive for coronavirus (COVID-19)?

    Safety of our guests, chauffeurs, and employees is our top priority. We require any employee or chauffeur who tests positive to inform Detroit Limo Service immediately. Once informed, we will notify those who were in contact with the affected person for the previous two weeks. We directed all chauffeurs who suspect they may be sick to not perform any rides. Any chauffeur who tests positive for coronavirus may not perform Detroit Limo Service rides for 14 days or until receiving a doctor’s permission.

  • Am I supposed to wear a face mask during the ride?

    Yes, we require guests to wear masks during rides as this protects chauffeurs and future guests.

  • Are hourly bookings still available?

    Yes, guests can still take hourly rides in all cities, in all vehicle classes. Hourly rides give guests a safe, private space with only one chauffeur for two or more hours. Guests can provide their planned stops in advance or simply direct the chauffeur where to drive on an as-needed basis. Hourly rides can be canceled without penalty 24 hours or longer in advance.

  • How do I make a reservation?

    Click Here to make a reservation, or you can make a reservation, 24/7, by calling 1-800-272-1762

  • When at DTW, where do I meet my driver?

    If it’s an airport pickup from the McNamara Terminal, the chauffeur will meet you in the baggage claim area (lower level 1) near the coffee bean shop. For the North Terminal, the chauffeur will meet you by the baggage carousels.


    Call 800-272-1762 for questions or concerns, clients should turn on their cell phones upon arrival. The chauffeurs will monitor the flights for any delay or early arrivals. driver will meet you upon your arrival, in baggage claim by our professional chauffeur with a sign displaying your name


  • Do you operate during the holidays?

    Yes, we are open 24/7/365. Promotional rates may not apply on holidays.

  • What airports do you service?

    Detroit Metropolitan Airport

    FLINT Bishop International Airport

    Toledo Express Airport

    Oakland International Airport

    Coleman A. Young International Airport

  • Am I able to get notifications on my reservation?

    Yes, the limo anywhere allows you to receive email or text notifications such as 24-hour reminders and notification that your driver is on the way. You can set this up in your online profile under email setup.

  • What areas do you service?

    Metro Detroit airport limo is nationwide and can book your reservation in almost every city in the country. Give us a call at 800-272-1762 to see if we can book in your city.


  • Can I pay with a credit card?

    Yes, you can secure transportation using a credit card and pay cash or credit to the driver at the time of service. We accept: MasterCard, Visa, Discover and American Express.

  • Am I able to pay for a reservation in advance?

    Yes, you can prepay for your transportation including gratuity when you make your reservation instead of paying the driver at the time of service.

  • If I still have questions, who should I contact?

    Our Customer Care team is available around-the-clock. No matter the day or time, one of our helpful Customer Concierges would be happy to assist. Simply call us or contact us 1-800-272-1762 via email info@detroitlimoservice.com.


    For less urgent inquiries, feel free to contact our team by email at info@detroitlimoservice.com.